This course is designed to enhance the knowledge, skills and attitudes of an individual in the field of tour servicing in accordance with industry standards. It covers specialized competencies such as; facilitate Issuance of travel documents; and arrange and make reservations for travel related services. It covers the basic, common and core competencies.

     The TRAVEL SERVICES NC II Qualification consists of competencies that a person must achieve to manage the travelers request for pre to post trips. It issues necessary travel documents and arranges reservations for travel related services.